Studio Filou
Simon Balmer
Grenzacherstrasse 3
4058 Basel, Switzerland
Email: hello@studiofilou.ch
Website: www.studiofilou.ch
Responsible for the content of this website:
Simon Balmer
Disclaimer
Despite careful checks, we assume no liability for the content of external links.
The operators of linked pages are solely responsible for their content.
We aim to keep all information on this site up to date and accurate – but small mistakes can happen. If you notice anything incorrect, feel free to reach out ✉️
Copyright
All content, images and designs on this website are, unless otherwise stated, the property of Studio Filou.
Use or reproduction without prior permission is not allowed – but we’re usually happy to share if you ask first 🌼
privacy policy
We care about your privacy – seriously.
This Privacy Policy explains what personal data we collect, how we use it, and what rights you have.
It complies with the Swiss Data Protection Act (DSG) and also takes into account the EU General Data Protection Regulation (GDPR).
1. Controller
Studio Filou
Simon Balmer
Grenzacherstrasse 3
4058 Basel, Switzerland
E-mail: hello@studiofilou.ch
Website: www.studiofilou.ch
2. Data We Collect
When you visit our website, certain technical data is automatically collected, such as:
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IP address
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Browser type and version
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Operating system
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Date and time of access
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Pages visited
These data help us ensure the site runs smoothly, remains secure, and continues to improve. They cannot be used to identify you personally.
3. Orders and Payments
When you make a purchase, we collect the personal information necessary to process your order:
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Name and address
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Email address
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Payment details
We use this information to:
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Handle and deliver your order
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Communicate with you if necessary
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Fulfil legal obligations (e.g., accounting)
Your data will only be kept as long as necessary for these purposes or as required by law.
4. Sharing with Third Parties
We only share your data when it’s required to fulfil your order or comply with legal obligations, for example with:
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Payment providers (e.g., Stripe, PayPal, Twint)
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Delivery services, if a product is shipped
These partners only receive the minimum amount of data necessary and are obligated to handle it securely.
5. Cookies and Tracking
Our website uses cookies to make certain features work (like your shopping cart) and to analyse how people use our site.
You can block or delete cookies in your browser settings – just note that some functions might not work perfectly without them 🍪
6. Data Retention
We keep personal data only as long as necessary to fulfil its purpose or as required by law.
After that, your data will be securely deleted or anonymised.
7. Your Rights
You have the right to request information about the personal data we hold about you, to correct inaccuracies, or to have your data deleted.
If you are based in the EU, you also have the right to data portability and to object to certain processing activities.
To exercise these rights, simply contact us at hello@studiofilou.ch.
8. Data Security
We use appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.
Our security practices are regularly reviewed and updated.
9. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in our services or legal requirements.
The latest version is always available on our website.
Last updated: November 2025
